CUSTOMER HELP

Need Help?

Nothing matters more than customer service, and we will do everything we can to make your shopping experience as enjoyable as possible. We typically reply to most emails within 24 hours.

Answers to most questions can be found in our help sections. Please review our Frequently Asked Questions (FAQs) page before using the contact form or support email to ask a question. Also, please check your junk folder if you have not received your tracking info.

*NOTE: We receive more than usual support requests during the holiday rush, wait time for a response may be longer than usual in during festive times.

Address: 50 Juyuan Street, Tongde Wei-Shicha Road, Guangzhou, Guangdong, CN 510000
Tel: + 657-859-9777
Email: [email protected]
Office Hours: Monday - Friday EST 9:00 am - 5:00 pm